Holey and Moley Limited
Company Registration Number: 8550077
The types of personal information or personal data we may collect about you include:
Your name, your business name(s), images, your contact details, including email address, mailing address, street address and/or telephone number; your demographic information, such as postcode, information you provide to us through customer surveys, details of products and services we have provided to you and/or that you have enquired about, and our response to you, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour; information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider and your IP address, additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated social media platforms; and any other personal information requested by us and/or provided by you or a third party. We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the following purposes:
To enable you to access and use our website and associated social media platforms. To contact and communicate with you. For internal record keeping and administrative purposes. For analytics, market research and business development, including to operate and improve our Site and associated social media platforms; to run competitions and/or offer additional benefits to you. For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you. To comply with our legal obligations and resolve any disputes that we may have. To consider your employment application or engagement of freelance services.
Disclosure of personal information to third parties
Lawful Basis for collection
For the above stated collection, we will be using Legitimate interest as our lawful basis as we believe that we have a lawful business interest in processing the data and the impact resulting from that processing on the individual’s rights and freedoms is minimal. In addition to that, where you are already a client we have a relevant and appropriate relationship and there will be a reasonable expectation for us to process the data in the course of business. Where we collect your IP address it will be processed for the purposes of fraud protection, security measures and crime prevention. For additional collections outside the above stated purposes we may change the basis for these specific collections if a different lawful basis is deemed more appropriate.
How long will we keep personal information?
Your personal data shall be kept for no longer than is necessary for the purposes for which it is being processed. There are some circumstances where personal data may be stored for longer periods, such as but not limited to accounting and tax purposes, which will be kept for a minimum of 7 years before erasure. How we treat personal information that is also sensitive information Currently we do not collect this type of data, however for clarity sensitive information is a sub-set of personal information that is given a higher level of protection under GDPR. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information or biometric information. Provided you consent, your sensitive information may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected. Sensitive information may also be used or disclosed if required or authorised by law. Our responsibilities as a controller under the GDPR Controllers are defined by the GDPR as natural or legal persons, a public authority, agency or other body to which personal information or personal data has been disclosed, whether via a third party or not, and who determines the purposes and means of processing personal information. We are a collector under the GDPR as we collect, use and store your personal information to enable us to provide you with our goods and/or services.
As a collector, we have certain obligations under the GDPR when collecting, storing and using the personal information of EEA citizens. If you are an EEA citizen, your personal data will: be processed lawfully, fairly and in a transparent manner by us; . only be collected for the specific purposes we have identified in the collection and use of personal information clause above and personal information will not be further processed in a manner that is incompatible with the purposes we have identified . be collected in a way that is adequate, relevant and limited to what is necessary in relation to the purpose for which the personal information is processed . be kept up to date, where it is possible and within our control to do so (please let us know if you would like us to correct any of your personal information) . be kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal data was collected . be processed securely and in a way that protects against unauthorised or unlawful processing and against accidental loss, destruction or damage . We also apply these principles to the way we collect, store and use the personal information of our customers or clients outside of the EEA. Specifically, we have the following measures in place, in accordance with the GDPR:
Data protection policies:
We have internal policies in place which set out where and how we collect personal information, how it is stored and where it goes after we get it, in order to protect your personal information. Right to ask us to erase your personal information: You may ask us to erase personal information we hold about you. We will erase within four weeks of receipt your written request.
Right to ask us to restrict data processing: You may ask us to limit the processing of your personal information where you believe that the personal information we hold about you is wrong (to give us enough time to verify if the information needs to be changed), or where processing data is unlawful and you request us to restrict the processing of personal information rather than it being erased.
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict how we process your personal information, we will let you know how the restriction affects your use of our Site or products and services. Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party (data portability). Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. Complaints: If you believe that we have breached the UK Data Protection Principles or an article of the GDPR and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the UK Information Commissioner if you wish to make a complaint. Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Storage and security
Last update: 25 June 2018